Website Terms

TEUSNER WINES SITE POLICY:

All information on this site is provided in good faith and is accurate to the best of our knowledge. We accept that errors and omissions may occur, if you believe an error has been made please contact us.

SALES POLICY:

Sales are available to persons over the age of 18 as is required by law.

Prices and availability are subject to change without notice, and all prices are quoted in Australian dollars and include GST. Payment must be received before the wine will be dispatched.

SHIPPING POLICY:

Purchases made on the Teusner Wines website are available for delivery in Australia only. For customers outside of Australia, please refer to our distributor page to find your nearest stockist.

Except for orders valued at $200 or more, freight will be charged in addition to the quoted purchase price. Charges will be indicated during the checkout process and may vary according to the size and weight of your order and your location.

All wines will be delivered to your nominated delivery address via Australia Post or courier during normal business hours. Orders are dispatched within 2 working days. Please allow 3 – 10 days for delivery depending on your location.

Wine deliveries can not be accepted by persons under 18 years of age.

Teusner Wines will provide a refund or replace stock if the wines are faulty or damaged upon delivery, provided they are inspected within 24 hours of delivery, and the fault or damage is reported to Teusner Wines within 48 hours of delivery.

 

SECURITY POLICY:

When purchasing from Teusner Wines, card details are transmitted through a secure server using Shopify Payments. Card data is not hosted by Teusner Wines after processing.